I enjoyed our phone conversation the other day, and wanted to thank you for your quick response in sending the MCG surge suppressor quotation. As I had mentioned on the phone, we have a MCG TVSS at on of our municipal well sites. It had been installed before I started working as the District electrician, and I never really paid much attention to it until a power utility transformer blew up outside of the well site. As you can imagine the well went out of service and I was called out to investigate the problem and get the well back on line. I found the TVSS had two fried modules and I thought that it would be history based on the units age. I took a chance and called the 800 number on the inside of the enclosure and found to my surprise that the company was still in business, had the replacement parts, and replaces the modules FREE OF CHARGE. Within a couple of days I had the replacement parts, the power company had repaired there damaged equipment and the well was back on line with no damage to the pump motor or the pump control PLC. For this reason when our Districts engineering department requested we install TVSS at all our well sites I highly recommended that we take a close look at purchasing more MCG TVSS.

Thanks again,

Sincerely
Karl Schnadt
Mammoth Community Water District
Instrumentation Tech / Supervisor
PO Box 597
Mammoth Lakes, CA 93546
(760) 934-2596x230 / Fax: (760) 934-4080
kschnadt@mcwd.dst.ca.us