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Customer
Feedback Log
As an ISO-9001: 2000
Company, we are required to keep an on-going Customer Feedback Log.
Here is what our customers had
to say:
“Thank you for excellent
service. I will let my customers know how hard everyone at MCG worked to get the
order out. I appreciate the enthusiastic and quick response. A rare quality in
today’s business.”
“Good ten-year warranty,
units were in stock, met the delivery date for a large order…”
“MRA (Material Return
Authorization) handled well, repaired and looked like new.”
“Units perform well and had
no failures. “
“Receives credit card
receipts and invoices promptly.”
“I called Friday, April 1.
The part was here, Saturday, April 2. Thank you.”
“Units work very well. We
have no complaints.”
“MCG units are spec'd into
contractor’s bids. Works with the NY rep.”
“We love your units. That is
why we keep ordering.”
“…Very happy with the units,
no transient problems. We like the event counter, date and time feature and are
keeping a log of transient events.”
“Very good product. It is
used throughout our locations (telco).”
“Extremely happy with the
delivery date. Needed it immediately”
“Am very happy with various
data line protectors.”
“New customer, found our
website. Impressed with price and delivery.”
“Extremely
pleased with product line and excellent customer service.“
“Very smooth. No problems. I
wish all of my vendors were like MCG.”
"Good lead times. "
"Good product at a good price.
"
"Buys our DLP-4.71’s, has no
failures, will continue to purchase these. "
"Our units always are
delivered as requested; therefore they will continue to order. "
"MCG has great customer
service and technical support. "
"Our units are of excellent
quality, well built."
"MCG has a great warranty."
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