August 31, 2011
Jack and Sue,
I remember the
friendly, quick and accurate response the last time I contacted your
company, which I believe was well over a year ago. I wouldn’t
recall this if it was not a pleasant, memorable experience. I
remember Sue calling up to make sure we were aware that our item had
shipped and that she sounded sincerely happy that
MCG could expedite this to help us meet
our schedule.
I start early,
6:30AM, and by the time I showed up here my quote request from just
yesterday afternoon was waiting for me in an email and the phone
rings and it’s Jack asking if I have any questions. Then Jack goes
on to acknowledge that he looked at our website and noted we have
been in business since 1944 and was impressed by that and offered
his assistance. This is rare in this fast paced market and world we
live in today.
Being a
service and quality driven company ourselves I wanted to commend
you on your company and
Power Partners, Inc.,
quality, friendly and fast service.
This is
refreshing and is indeed, a pleasure.
Cheers,
Tom Provo
Skyline Electric & Mfg.
Production Manager, Estimator, Designer and Project Manager for a
Custom Electrical and Enclosure O.E.M.
Models Used:
PT250
ISO9001:2008 File Number: 10002093